Privacy Policy

1. Introduction

MeetingToll ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our meeting analytics platform, including our website and Chrome browser extension.

By using MeetingToll, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Password (encrypted)
• Profile information you choose to provide

2.2 Meeting Data

Our Chrome extension automatically collects meeting information when you participate in online meetings:

• Meeting title
• Meeting platform (Google Meet, Zoom, Microsoft Teams)
• Meeting start and end time
• Meeting duration
• Estimated attendee count
• Meeting URL or identifier
• Calculated meeting cost (based on your configured hourly rates)

2.3 User Settings and Preferences

• Hourly rate settings
• Currency preferences
• Timezone settings
• Auto-sync preferences
• Overlay display settings
• Notification preferences

2.4 Device and Browser Information

• Browser type and version
• Operating system
• Device identifier (for sync purposes)
• Chrome extension version
• IP address

2.5 Usage Analytics

• Pages visited within our dashboard
• Features used
• Interaction patterns
• Error logs and diagnostic data
• Performance metrics

2.6 Achievement and Gamification Data

• Achievements unlocked
• Efficiency scores
• Meeting streaks and patterns
• Referral tracking data

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Delivery

• Provide and maintain the MeetingToll platform
• Sync meeting data between extension and dashboard
• Calculate meeting costs and analytics
• Display meeting history and insights
• Generate meeting reports and visualizations

3.2 Account Management

• Create and manage your account
• Authenticate your identity
• Provide customer support
• Send service-related notifications

3.3 Product Improvement

• Analyze usage patterns to improve features
• Identify and fix technical issues
• Develop new features and functionality
• Conduct research and analytics

3.4 Communication

• Send important service updates
• Respond to your inquiries and support requests
• Send promotional communications (with your consent, where required)
• Notify you about achievements and milestones

3.5 Security and Fraud Prevention

• Detect and prevent fraudulent activity
• Monitor for security threats
• Enforce our Terms of Service
• Protect user rights and safety

4. Data Storage and Security

4.1 Storage Location

Your data is stored securely in databases hosted by Supabase, a trusted cloud infrastructure provider. Meeting data from the Chrome extension is synchronized to our servers via encrypted API connections.

4.2 Security Measures

We implement industry-standard security measures including:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Secure authentication using industry standards
• API token authentication for extension access
• Row-level security policies in our database
• Regular security audits and updates
• Access controls and monitoring

4.3 Data Retention

We retain your personal information and meeting data for as long as your account is active or as needed to provide services. You can delete your account and associated data at any time through the account settings.

5. Data Sharing and Disclosure

5.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information or meeting data to third parties for marketing purposes.

5.2 Service Providers

We may share data with trusted service providers who assist us in operating our platform:

• Cloud hosting providers (Supabase, Vercel)
• Authentication services
• Analytics services
• Payment processors (if applicable)
• Email service providers

These providers are contractually obligated to protect your data and use it only for specified purposes.

5.3 Shared Meeting Reports

If you choose to share meeting reports using our sharing features, the shared data becomes accessible via a public link. Exercise caution when sharing sensitive meeting information.

5.4 Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Investigate fraud or security issues
• Enforce our Terms of Service

5.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of such changes.

6. Your Privacy Rights

6.1 Access and Portability

You have the right to access your personal data and meeting history through the dashboard. You can export your data in standard formats.

6.2 Correction and Updates

You can update your account information and settings at any time through the dashboard settings page.

6.3 Deletion

You can delete your account and associated data by contacting support or using the account deletion feature. Note that some data may be retained for legal or legitimate business purposes.

6.4 Opt-Out of Communications

You can unsubscribe from promotional emails using the unsubscribe link in each email. Service-related notifications may still be sent for critical account updates.

6.5 GDPR Rights (EU Users)

If you are in the European Union, you have additional rights:

• Right to data portability
• Right to restriction of processing
• Right to object to processing
• Right to lodge a complaint with supervisory authorities

6.6 CCPA Rights (California Users)

California residents have the right to:

• Know what personal information is collected
• Know if personal information is sold or disclosed
• Opt-out of the sale of personal information
• Request deletion of personal information
• Non-discrimination for exercising privacy rights

7. Chrome Extension Permissions

The MeetingToll Chrome extension requires specific permissions to function:

7.1 Required Permissions

• Active Tab: To detect when you join a meeting
• Storage: To store settings and meeting data locally
• Host Permissions: To access meeting platforms (meet.google.com, zoom.us, teams.microsoft.com)
• Alarms: For scheduled sync operations

7.2 What We Access

The extension accesses meeting page information only to extract meeting metadata (title, time, attendee count). We do not access:

• Meeting audio or video content
• Chat messages or private communications
• Files shared in meetings
• Personal browsing history outside meeting platforms

8. Third-Party Integrations

MeetingToll integrates with third-party meeting platforms (Google Meet, Zoom, Microsoft Teams). Your use of these platforms is governed by their respective privacy policies. We recommend reviewing their policies to understand how they handle your data.

9. Children's Privacy

MeetingToll is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using the Service, you consent to the transfer of information to countries that may have different data protection laws.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage. For detailed information, please see our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notification. Your continued use of the Service after changes constitutes acceptance.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: privacy@meetingtoll.com
Support: support@meetingtoll.com
Website: www.meetingtoll.com

14. Data Protection Officer

For EU users, you can contact our Data Protection Officer at:
Email: dpo@meetingtoll.com